Terms of service

Overview

Welcome to My Store! The terms “we,” “our,” and “us” refer to My Store. My Store operates this store and website, including all related information, content, features, tools, products, and services in orders, in order to provide you (the customer) with a curated shopping experience (the “Service”). My Store is powered by Shopify, which enables us to provide the Service to you.

The following Terms of Service, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), set out your rights and responsibilities when using the Service.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.

Section 1 - Access and Accounts

By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province, and that you have permitted any of your minor dependents to use the Service on devices you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 - Our Products

We have made every effort to accurately display our products and services in the online store. However, please note that because the type of device you use to access the store and the device’s settings and configurations vary, colors or product appearance may differ from how they appear on your screen.

We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or be the same as shown or presented in our online store.

All product descriptions are subject to change at any time without notice, and we reserve the right of final interpretation. We reserve the right to stop offering any product at any time, and may limit the quantities of any product offered to any person, region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you place an order, you make an offer to purchase. My Store reserves the right to accept or reject your order in its sole discretion for any reason. Your order is not formed until My Store confirms acceptance. Your order is accepted only after we have received and processed your payment. Please carefully review your order before submitting it; once an order has been accepted, My Store may be unable to accept a request to cancel it. If we do not accept, change, or cancel an order, we will attempt to contact you using the email, billing address, and/or telephone number you provided when placing the order.

Your purchase may only be returned or exchanged in accordance with our Refund Policy [link].

You represent and warrant that your purchase is for your personal or household use only and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping, handling, duties, or import fees.

Prices posted in our online store may differ from prices in physical stores, third-party-operated online stores, or other stores. We may offer promotional campaigns from time to time that may affect pricing and are subject to terms of service in addition to these Terms. If the promotion terms conflict with these Terms, the promotion terms control.

You agree to provide current, complete, and accurate purchase, payment, and account information when purchasing in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that (1) the credit card information you provide is true, correct, and complete, (2) you are duly authorized to use that credit card for the purchase, (3) your credit card company will cover the charges you incur, and (4) you will pay the charges you incur at the published prices, including shipping and handling charges and all applicable taxes, if any.

Section 5 - Shipping and Delivery

We are not responsible for shipping and delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we hand the products over to the carrier, title and risk of loss pass to you.

Section 6 - Intellectual Property

Our Service, including but not limited to all trademarks, brands, text, display content, images, graphics, product reviews, videos, and audio and their design, selection, and arrangement, are owned by My Store, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service only for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials in the Service without our prior written consent. Except as expressly provided, nothing in these Terms shall be construed as granting you any license or other right to any patent, trademark, copyright, or other intellectual property of My Store, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. My Store reserves all rights not expressly granted in this agreement.

My Store’s name, logo, product and service names, designs, and slogans are trademarks of My Store or its affiliates or licensors. You may not use such trademarks without My Store’s prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are trademarks of their respective owners.

Section 7 - Optional Tools

You may be given access to customer tools provided by third parties that are part of the Service, but we neither monitor nor control such tools and cannot intervene in them.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through the website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms of the relevant third-party providers.

In the future, we may also offer new features through the Service (including the release of new tools and resources). Such new features shall also be considered part of the Service and shall be subject to these Terms of Service.

Section 8 - Third-Party Links

The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to visit. If you decide to leave the Service to access these materials or third-party websites, you do so at your own risk.

We are not liable for any damage or loss caused by your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully read and understand third-party policies and terms before engaging in any transaction. If you wish to make complaints, claims, or have any concerns or questions about third-party products and services, please direct them to the third party.

Section 9 - Relationship with Shopify

[Merchant Note: This section accurately describes the relationship between Shopify and your store. Do not delete or modify.]

My Store is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are directly with My Store. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and My Store, including any injury, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or relating to your purchases from or transactions with My Store.

Section 10 - Privacy Policy

All personal information we collect through the Service is governed by our Privacy Policy, which can be viewed here [link]. Certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Service, you acknowledge that you have read and understood this Privacy Policy.

Because the Service is hosted by Shopify, Shopify processes personal information about your access to and use of the Service in order to provide the Service to you and improve the Service. Information you submit to the Service will be transferred to Shopify and third parties that may be located in countries other than your place of residence in order to provide the Service to you. Please review our Privacy Policy [link] to learn more about how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose (including commercial purposes). For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, while fulfilling our obligations and exercising our rights under the Terms of Service.

You also represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or reward related to submitting the Feedback; and (3) your Feedback complies with these Terms. We have no obligation to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may (but have no obligation to) monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not infringe any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Information in the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) if any information in the Service is inaccurate.

Section 13 - Prohibited Uses

You may access and use the Service only for lawful purposes. You may not directly or indirectly access or use the Service for any of the following: (1) any unlawful or malicious purpose; (2) violating any international, federal, provincial, or state statutes, rules, laws, or local ordinances; (3) infringing or violating our intellectual property rights or the intellectual property rights of others; (4) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or injuring any of our employees or any other person; (5) disseminating false or misleading information; (6) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (7) sending or causing to be sent any advertising or promotional material, including any “spam,” “chain letters,” “junk mail,” or any other similar solicitation; (8) impersonating or attempting to impersonate any other person or entity; or (9) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or that we believe may harm My Store, Shopify, or users of the Service, or expose them to liability.

In addition, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (2) reproduce, duplicate, extract, sell, resell, or exploit any part of the Service; (3) collect or track the personal information of others; (4) send spam, phishing emails, pretexting, or otherwise abuse the Service; (5) use any robot, web crawler, scraper, data collection and extraction tool, automated device or process, AI tool (such as agentic AI), or automatic or manual means to access the Service; or (6) interfere with, bypass, or circumvent any security, authorization features, robot exclusion headers, or other measures we have taken to restrict access to the Service. If we believe you have violated any part of these Terms, we have the right to suspend, disable, or terminate your account at any time without notice.

Section 14 - Agents

14.1 If you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Service, this section (“Agent Terms”) applies. “Agent” means any software or service that can act autonomously or semi-autonomously on behalf of any person or entity or at the direction of any person or entity, and can act on behalf of a person or entity or use a person’s device to act without direct supervision.

14.2 No Agent may access, use, or interact with the Service unless it at all times identifies itself and strictly operates as required by Section 14.4 below. In addition, if we require that an Agent not access, use, or interact with any Service, no Agent may access, use, or interact with the Service.

14.3 We may restrict any Agent’s access to, use of, and interaction with the Service through technical measures or other means.

14.4 Agents must: (1) in all HTTP/HTTPS requests, identify that the request comes from an Agent and disclose the Agent’s name in the request’s user agent string by including the following: “Agent/[Agent Name]”; (2) not conceal or obscure the fact that any access, use, or interaction comes from an Agent, such as by (a) imitating human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) truthfully answer any questions or prompts designed to determine whether an interaction comes from a human or a computer; and (4) not circumvent or otherwise evade any measures designed to block, restrict, modify, or control how Agents access, use, or interact with the Service.

Section 15 - Termination

We may terminate this agreement or your access to the Service (or any part thereof) at any time at our sole discretion, without notice, and you will remain liable for all amounts due up to and including the date of termination.

Upon termination, the following sections shall survive: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer

The information provided through the Service is for general informational purposes only. We do not warrant that this information is accurate, complete, or useful. Any reliance on such information is solely at your own risk. We assume no liability or responsibility for any liability or obligation arising from reliance on such materials by you or any other visitor to the Service, or by anyone who may be informed of its contents.

Unless otherwise expressly stated by My Store, the Service and all products provided through the Service are provided to you “as is” and “as available,” without any representations, warranties, or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied warranties or other types of warranties, so the above disclaimer may not apply to you.

Section 17 - Limitation of Liability

To the maximum extent permitted by law, My Store, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, and Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Service or any products procured through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless My Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims payable to a third party (including reasonable attorneys’ fees) arising out of: (1) your breach of these Terms of Service or any documents incorporated by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.

We will notify you of any claim subject to indemnification, but your failure to receive notice promptly will not relieve your indemnification obligation unless you are materially prejudiced thereby. We may control the defense and settlement of such claim at your expense, including selection of counsel, but we will not settle any claim that imposes a non-monetary obligation on you without your consent (which you will not unreasonably withhold). You shall cooperate in the defense of any claim subject to indemnification, including providing relevant documents.

Section 19 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempted assignment shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the laws of the federal and state or regional courts of the jurisdiction where My Store’s headquarters are located. You and My Store agree to submit to the venue of the above courts and accept the personal jurisdiction of such courts over you.

Section 23 - Headings

Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. If you continue to use or access the Service after any changes to these Terms of Service are posted, you accept those changes.

Section 25 - Contact Information

If you have any questions about the Terms of Service, please send your questions to northamerica@mbesto-tech.com.

Our contact information is as follows:

Company Name: HONGKONG TOMASTER TRADING CO. LIMITED
Company Email: northamerica@mbesto-tech.com
Company Address: Flat 912 RM B1, 9/F, Harbour Crystal Center, 100 Granville Road, Tsim Sha Tsui East, Kowloon, Hong Kong